PE-66,PE-66 / Specialist: HR Services Systems
Key Responsibilities:
IT Applications
- Ensures efficient and effective use of the HR IT Systems.
- Ensures interfaces between systems are effective to ensure process flow in all IT systems are managed, resolutions identified, working within fix groups to ensure resolutions and ongoing improvements.
- Ensure access to systems is managed and audited to ensure system integrity and compliance to BMW Group Policy.
- To ensure all IT systems (SAP HRP / ELIDA / CCM / HR Portal / ESS / MSS and ServiceNow) are kept up to date and used efficiently and effectively.
- Keeps users updated in case of system outages or issues.
- Build and participate in FG network to ensure support is available from the correct channels.
System Changes
- Take overall ownership for JIRA for the PE-66 team ensuring that stories are being raised, approved and processed within the expected timings.
- Escalate and seek support where the process does not work as expected.
- Look for best practise across products and share learnings to ensure PE-66 interests are represented.
- Ensure relevant business and system documentation is completed.
System Responsibility
- Understanding HR processes to ensure systems are delivering and are fully documented, up to date and auditable. Supporting the team competency levels through raining the process and service delivery improvements.
- Ability to provide and deliver professional presentations / topics.
- Create harmonised documents for South Africa locations.
- Proactively develops online and interactive training materials to support the business requirements.
Processes
- Acts as the process expert to understand scope of new change and the impact they will have on current processes.
- Advises on feasibility, potential issues and impacts of process changes.
- Document project plan and updates when project owner. Prepare status update and shares with applicable stakeholders.
- Supports other team members involved in projects.
- To ensure that PE-66 are represented in all projects and that any new processes are fully assessed for feasibility and implemented in the appropriate way.
Audits
- Prepare all necessary documentation required by auditors.
- Liaise with auditors both internal and external to arrange onsite visits.
- Follow up on queries and resulting audit points to bring them to a satisfactory close.
- To ensure adherence to process and accuracy of data in accordance with BMW Group and legislative requirements.
Approval of SAP Roles
- Act as the final HR Services approver when grant SAP access.
- Approves workflow requests for access.
Team IT Contact
- Manage onboarding / offboarding systems and IT setup for all HR Services team members.
- Manage access requests to 3rd party systems.
SLAs
- Ensure delivery in line with service level agreement.
Attend relevant circles and working groups
- Act on behalf of the team as the nominated expert.
Promote better ways of working
- Pro-actively look at ways to drive change within the team through simplification, standardisation and automation.
Education
- Minimum Bachelor degree in Human Resources or Business Administration.
Work experience, Leadership experience
- At least 5 years ERP experience.
- At least 5 years South African Payroll / Benefits / Time experience.
- Ability to work independently.
Additional skills: special skills/technical ability etc.
- Strong analytical skills and organized in a problem-solving environment.
- Excellent communication (written and oral) and interpersonal skills.
- Attention to details, precision oriented.
- Strong Excel skills.
- Minimum of 2 years Project Management experience with small to medium projects.
- Knowledge of BMW HR processes, policies, instruments and systems.
- Experience of working both cross-function and / or internationally.
- Ability to work independently and able to adopt to a proactive approach.
- Project involvement in a system launch and enhancements is mandatory.
- Previous IT experience in working with HR environments is desirable.
DUE DATE: 9 October 2025