Customer Payments & Operations Intern (12 Months)

A GOOD INTERNSHIP IS NEVER HANDS OFF.

SHARE YOUR PASSION.

We believe in creating an environment where our interns really can learn by doing  and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

The Customer Payments and Operations Intern will be mainly responsible for the timely and accurate processing of incoming cheques, electronic customer payments, western union payments and dealer terminations for the BMW Group Financial Services Retail Lease and Loan portfolio.

Key accountabilities

• Generate daily NSF banking reports.
• Process and reconcile all returned items on a daily basis and investigate any discrepancies.
• Monitor post-dated cheque file and process all incoming cheques, western union payments, auction sales, refunds and outgoing cheques.
• Perform daily payment reconciliation for cheques, automated withdrawals, dealer terminations and auction sales between the Bank and Contract Management System.
• Monitor insurance premiums and account statuses and work with Insurance Providers on receiving pro-rated refunds where applicable.
• Respond to ad-hoc interdepartmental requests and inquiries.
• Assist with project requirements and testing as required.
• As necessary, the candidate will also perform other duties as assigned.

Qualifications

• Minimum 1-3 years relevant work experience in automotive operations or payment processing role preferred.
• Excellent organizational skills.
• Ability to work in a fast-paced, deadline driven environment.
• Analytical, with good research skills, and a good problem solver.
• Strong written and verbal communication skills.
• Proficient in Microsoft Excel, Word, and PowerPoint
• Self-motivated and results driven, with a strong attention to detail.
• Proficiency in SAP and/or Tableau an asset.
• Ability to work both independently, and in a team.

Benefits of working at BMW Group Canada include:

• An award-winning culture.
• Cutting edge innovation and creativity.
• Flexible working models. **
• World-class office space.
• Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria.
• Fully stocked coffee/tea bar.

 ** We encourage interested candidates who may legally work in Canada to apply for the role. Our organization follows a hybrid work structure. To be eligible for this role, candidates are expected to work from our Head Office in Richmond Hill, Ontario three times in a week.

BMW Group Canada is committed to attracting and retaining a diverse team of associates and creating an inclusive environment. BMW Group Canada does not discriminate against applicants based on race, national or ethnic origin, colour, religion, sex, sexual orientation, gender identity, or disability or any other status or condition protected by applicable federal, provincial or territorial law.